Have a question? Need help with a product you purchased? Want some advice on the best parts for your bike?
Our knowledgeable team is here to help you!
Email:
For the quickest response please keep email questions simple and to the point. Inquiries with multiple questions are usually better served by phone.
Emails with multiple questions or requiring complicated explanations will be set aside and answered on a first come first serve basis.
For product questions, sales inquiries, or questions about a shipped package:
info@procycle.us
Returns, exchanges, or warranty requests:
returns@procycle.us
Sign up to receive our newsletter:
newsletter signup
Phone:
We are available by phone/text during business hours
Monday - Friday
Pacific: 9:30am – 5pm
Mountain: 10:30am – 6pm
Central: 11:30am – 7pm
Eastern: 12:30pm – 8pm
For all inquiries including sales, shipping, product support, and returns:
+1 541-688-9543
Mail:
Returns or other documents can be sent to us at:
ProCycle
1815 Main St STE F
Springfield OR 97477
United States
In Person:
On a trip and in need of parts? Come visit us in Springfield!
Contactless pickup is available for call in and online orders, please call or email for details.
Monday - Friday: 10am - 5pm PST